How do I reschedule an appointment with my client?

Rescheduling your Marvin appointments is simple with Acuity! Follow the steps below to reschedule:


  1. Locate the client's session in Acuity and click on the appointment
  2. Select 'Reschedule'
  3. Select the new date and time that you need to reschedule the session to
  4. You can also select 'Custom' to enter in a date and time outside of your availability
  5. Select "Reschedule Appointment"
  6. The session has been successfully rescheduled!

Once the appointment is rescheduled in Acuity, the client will receive a confirmation email notifying them of the change.


Rescheduling due to Therapist Request:

  • If you need to reschedule an appointment due to a change or conflict in your schedule, you must always communicate this change with the client.
  • If the session needs to be rescheduled last minute or due to an emergency, you may email user-success@meetmarvin.com for any support that may be needed to reschedule the session.
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